Terms & Conditions

Last updated: 25 September 2026

These Terms & Conditions ("Terms") govern your access to and use of BIT3 (the "Service"), a restaurant/cafe point-of-sale and management platform developed and operated by Friendly Infotech ("we", "our", "us"). By creating an account or using the Service, you ("you", "your", "Account") agree to be bound by these Terms.

1. The Service

The Service provides billing, order management, kitchen display, inventory/menu management, staff management, reporting and related tools for restaurants and cafes, accessible via the web on a subscription (licence) basis.

2. Account & eligibility

• You must provide accurate business and contact information when your Account is created.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity carried out under your Account, including by your staff.
• You must notify us promptly of any unauthorised use of your Account.

3. Subscription, licence & payment

• Access to the Service is granted for the validity period shown in your Account/licence. A grace period (if any) may be provided after expiry, after which access may be suspended.
• Renewal keys/payments must be arranged with us before or upon expiry to continue uninterrupted access.
• Fees, once paid, are generally non-refundable except where required by law or expressly agreed by us in writing.
• We reserve the right to change pricing for future subscription periods with reasonable prior notice.

4. Your data & responsibilities

• You retain ownership of the business data (menu, orders, customers, reports, etc.) you enter into the Service.
• You are solely responsible for the accuracy of the data entered, for GST/tax configuration, and for compliance with applicable tax and business regulations in your jurisdiction.
• You must not use the Service for any unlawful purpose, to store fraudulent records, or in a way that could harm the Service or other users.

5. Availability & support

We aim to keep the Service available and reliable but do not guarantee uninterrupted, error-free operation. Scheduled maintenance, hosting issues, or events beyond our reasonable control may occasionally affect availability. Support is provided through the contact channels listed in the app or on our website.

6. Suspension & termination

• We may suspend or terminate your Account if fees remain unpaid after the grace period, if these Terms are violated, or if required by law.
• You may stop using the Service at any time; this does not entitle you to a refund of fees already paid unless otherwise agreed.
• Upon termination, we may retain your data for a reasonable period as described in our Privacy Policy before deletion.

7. Intellectual property

The Service, including its software, design, logo and branding, is the property of Friendly Infotech and is protected by applicable intellectual property laws. These Terms do not grant you any ownership rights in the Service itself — only a right to use it for your business as licensed.

8. Limitation of liability

To the maximum extent permitted by law, Friendly Infotech shall not be liable for any indirect, incidental or consequential damages (including loss of revenue or data) arising from your use of, or inability to use, the Service. Our total liability for any claim shall not exceed the fees paid by you for the Service in the 12 months preceding the claim.

9. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated where reasonably possible. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

10. Governing law

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of the courts located in your operating region, unless otherwise agreed in writing.

11. Contact us

For any questions about these Terms, contact us at support@bit3.co.in or +91 75739 98899.

This is a template Terms & Conditions document and should be reviewed by a legal professional before formal publication.